When it comes to making significant changes to your business operations, selecting the right business transformation consultant is essential. A consultant can help you solve your business problems, manage resistance to transformation, and ensure that the changes are implemented properly. They analyze operational and production processes to measure their efficiency in providing high-quality products for customer satisfaction, and modify current procedures to achieve optimal performance and improve the company's methods to become competitive. The ideal consultant must be a critical thinker to address business problems and improve practices in accordance with the best interests of the company. Digital transformation can have a revolutionary impact on an organization, with successful companies creating 66% more value and achieving 120% more of their objectives than competing companies that did not undergo such transformation. When selecting a business transformation consultant, there are several key considerations.
First, companies must identify their specific needs and objectives before starting the search process. This helps to reduce potential candidates who specialize in areas relevant to those objectives. Evaluating a consultant's past performance through case studies or references can provide information about their approach and capabilities. Finally, conducting interviews with several candidates can help determine which consultant has the personality that best fits the company's culture and leadership style. Managing change in the workplace in terms of the impact it has on people should be a key consideration when carrying out any business transformation.
It is people who make the change happen, and the success of a business transformation will depend on the participation of employees to move to new ways of working. Recent BIE research revealed that, on average, a quarter of a transformation team comes from outside talent; 17% are interim managers and 8% are management consultants. Business transformation consultants use skills such as business transformation, continuous improvement, data analysis, and shared services. Project consultants are responsible for communicating with clients to learn about their specific needs, developing strategic plans, and determining project resources to achieve their business goals and objectives. Digital transformation consultants work closely with the organization to ensure that these changes are adopted effectively. Certifications such as Certified Management Consultant (CMC) from the Institute of Management Consultants USA show that consultants have met specific education and ethics standards. The ability to achieve transformation while managing business as usual (BAU) is critical.
Optimizing participation is a crucial aspect of maximizing the value of participation in the transformation of your business. To have the best chance of success and become a digital company, organizations should seriously consider digital transformation consulting. Therefore, it is essential that your consultant interacts with your people, especially with the influencers in your company who will help drive the transformation and with those who are capable of making the change stick. Both business transformation consultants and business advisors include similar skills in their curricula, such as customer orientation, lean six sigma, and project management.