When it comes to business transformation, data is essential. To ensure success, it is vital to collect and analyze the right types of data. This includes data architecture and infrastructure, data governance and management, advanced technology and business analytics, as well as clean data to support decisions. Additionally, it is important to have strong data governance and management processes in place to comply with regulations and protect customer data.
Business transformation consultants are experts in project management, business processes, and human resources. They can help companies prioritize affordable transformations that will help them grow in a rapidly changing business landscape. For example, a consultant could discuss how adding robotic process automation (RPA) to customer service can improve management times. Research by the Boston Consulting Group shows that 70% of digital transformations fail to achieve their objectives.
To avoid this, it is important to understand the different skills required for traditional consulting jobs and digital transformation consultants. Traditional consultants provide recommendations while digital transformation consultants have the experience necessary to execute them. Ultimately, the goal of business transformation is to reduce labor costs, bottlenecks, errors, risks, and customer dissatisfaction. It is about outsourcing the improvement of processes to professionals with experience in helping companies transform their organizations. In conclusion, when working with a business transformation consultant, it is essential to collect and analyze the right types of data.
Having strong data governance and management processes in place is also important for compliance with regulations and protection of customer data.